SHIPPING POLICY
All orders are processed by Little Loves within just a few days. If your order contains custom/personalized items, those take time and they will ship out approximately 3 weeks after you place your order. As personalized items are all handled by individual artists, please allow at least 3-4 weeks when ordering during the holidays (Nov/Dec), and in the spring before camp (March-July). If there is a specific item which needs individual attention, please email us at llboutiqueny@gmail.com and we can discuss further.
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Little Loves uses the USPS Priority Mail for all shipping. Little Loves reserves the right to amend product information and shipping schedules due to manufactures delays, changing conditions and product discontinuations You will receive a notification and tracking once items ship. Shipping rates are flat rates calculated based on the total dollar amount of your order and where you live. In the event of a shipping delay, Little Loves will notify you promptly, and cannot be held responsible for shipping delays beyond estimated delivery times.
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RETURN & EXCHANGE POLICY
Your satisfaction is our top priority. If, for any reason, you are unhappy with an item you purchased from Little Loves, please return it within 14 days of the date on your receipt or invoice. We will gladly exchange your item(s) or refund you in the original form of payment.
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Please note:
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All products must be returned in their original condition, unworn and unwashed with tags still attached.
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You can return your items by any insured carrier thru the mail. You will be responsible for paying for your own shipping costs for returning your item.
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A copy of the invoice and the reason for the return needs to be included so we have information to process the exchange / return.
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Sale or Clearance merchandise are FINAL SALE and is NOT eligible for return or exchange.
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ALL PERSONALIZED AND CUSTOMIZED ITEMS ARE FINAL SALE.
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Personalized Items:
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Once you place a personalized order, it may not be cancelled.
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If you receive your order and there is an error made by Little Loves, we will gladly exchange your item or provide you a refund in the original method with which you paid.